TECH BUYER Jun 2022 - IDC MarketScape - Doc # US48168122

IDC MarketScape: U.S. SaaS Healthcare Maintenance and Facility Management Application 2022 Vendor Assessment


Mutaz Shegewi
, Juliana Beauvais

This IDC study provides an assessment of prominent SaaS maintenance and facility management application vendors in the healthcare sector and discusses the most important criteria for healthcare organizations to consider when selecting a maintenance and facility management application.

"Applications that can optimize the physical care environment are as important as those documenting care delivery and billing for it. If a hospital bed goes down, care goes down. Yet healthcare provider IT initiatives focus mostly on clinical and operational IT workflows that do not give much attention to the physical environment and its respective assets," says Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC. "CMMS and FM vendors are evolving and differentiating in healthcare by advancing in their understanding of the industry, maturing their strategies and capabilities, and positioning for the future in ways that go beyond traditional ticketing systems and workflow automation to provide more real-time data about facility operations and equipment in ways that contribute to better environments of care and the improvement of outcomes."



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