TECH BUYER Sep 2021 - IDC Perspective - Doc # US48225221

Leading Government into the New Frontier — Building a Public Sector IT Use Case Strategy

By: Thom RubelAdjunct Research Advisor, Alizabeth CalderResearch Adjunct Advisor


This IDC Perspective provides a step-by-step guide for government CIOs and digital transformation leaders who want to deliver value as part of a business transition through post-pandemic normalization and its latent program and budget impacts. It brings together best practice strategies for planning and business success in times of uncertainty, including confronting the uncertainty directly and delivering the foundations for robust decision making and best response actions.

"A few government leaders have experienced what will become the next normal as their agencies continue to navigate the ongoing turbulence created by the COVID-19 pandemic that we can expect to continue in the coming months or years," says Thom Rubel, adjunct analyst with IDC's IT Executive Program (IEP). "Those who stand out will be the leaders who can bring tested strategies to the table, bringing control and structure to an otherwise chaotic situation. Scenario-based planning is a core skill for government digital transformation leaders. Clearly defining critical data and triggers for decision making is an inherent part of governance that leverages stage gates as a key decision framework. Government CIOs are in prime position to be bold and pragmatic to let those skills shine through."



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