TECH SUPPLIER Sep 2021 - Market Analysis Perspective - Doc # US48243521

Market Analysis Perspective: Worldwide Unified Communications as a Service, 2021— Spotlight on Service Providers, Including OTT

By: Denise LundResearch Director, WW Telecom and Unified Communications

On-line Presentation


This IDC Market Analysis Perspective (MAP) features the worldwide unified communications as a service (UCaaS) market with a spotlight on service providers, including OTT. The presentation is designed to provide clients the opportunity to engage with key analysts on the key issues impacting the market. The presentation includes a 2021 update on:

  • Industry and market overview
  • Competitive landscape
  • Buyer perspective
  • Future view of the market


  • 19 slides

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