TECH SUPPLIER Oct 2021 - IDC Survey - Doc # US48334121
MPDS Benchmark Survey, 2021: MPDS Adoption and Implementation
This IDC Survey examines the results of IDC's U.S. MPDS Benchmark Survey. In August 2021, IDC conducted a United States–based survey with companies to understand a number of critical market dynamics involving managed print and document services (MPDS). The goal of the survey was to identify current benchmarks and market perspectives on MPDS adoption, implementation, and program benefits. This IDC Survey examines respondent perspectives related to this topic, including individuals involved in evaluation and selection of MPS providers, basic metrics of the MPS contract, solutions and services support, and benefits derived.