TECH SUPPLIER Dec 2021 - Vendor Profile - Doc # US48391221

HCL DRYiCE iControl Business Flow Observability Solution Drives Intelligent Business Operations

By: Alison CloseResearch Manager, Intelligent Finance and Customer Care Business Process Services

Abstract

This IDC Vendor Profile examines HCL Technologies' DRYiCE iControl solution for business flow observability. iControl is a payment monitoring solution that enables real-time performance visualization by taking a top-down view across the end-to-end payments flows, focusing on key performance indicators and service-level targets.


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