TECH SUPPLIER Nov 2021 - IDC Survey Spotlight - Doc # US48392521

Managed Cloud Services: Shifting Sourcing Strategies

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services


This IDC Survey Spotlight highlights results from the following two questions posed to 1,500 respondents with 1,000+ employees across 6 countries, and several major industries, as part of IDC's 2021 Managed CloudView Survey: "When your organization needs to utilize a managed service provider (e.g., Accenture, IBM, Atos, Fujitsu, NTT DATA) to manage your assets (e.g., SAP, VMs, containers) on a public cloud provider platform (e.g., AWS, IBM, Azure, Google, Alibaba), which of the following would be your preferred approach in selecting the right combination of these service providers?" and "Please select the top reason for the sourcing strategy you selected in the previous question."

This IDC Survey Spotlight then assesses the impact of changes with enterprise sourcing strategies on the roles and responsibilities of managed SPs (service providers). This should be used in conjunction with the analysis from IDC's study Managed CloudView 2021: Executive Summary.


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