TECH SUPPLIER Dec 2021 - Market Presentation - Doc # US48441721

IDC's Services Analysts Look Back on 2021 and Look Ahead Toward 2022

By:

Rebecca Segal,
David Tapper
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,
Bjoern Stengel
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,
Sangeetika Srivastava
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,
Lisa Rowan
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,
Abhishek Mukherjee
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,
Matthew Merker
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,
Peter Marston
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,
Ali Zaidi
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,
Douglas Hayward
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,
Jennifer Hamel
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, Shawn Fitzgerald,
Katie Evans
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,
Mukesh Dialani
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,
Alison Close
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,
Cushing Anderson
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,
Gard Little
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On-line Presentation

Abstract

This IDC Market Presentation presents a discussion by IDC's services analysts on a look back on 2021 and look ahead to 2022, as the continuing presence of COVID-19, the war for talent, and inflation create continued uncertainty on a global scale. The past two years have been a roller-coaster ride for the IT and business services industry. From scrambling to maintain services delivery at the outset of COVID-19 to seeing huge demand as clients rush to adapt, services firms have been front and center as digital transformation proves to be the "must have" for a resilient organization.


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