TECH SUPPLIER Dec 2021 - IDC Survey Spotlight - Doc # US48465221

What Services Are Key When Selling Refurbished Assets in the Circular Economy?


Rob Brothers
Susan G. Middleton

This IDC Survey Spotlight examines the results of a survey that IDC conducted in October 2021 to understand the key drivers and requirements that matter when IT buyers evaluate used equipment providers. Of the 525 customers surveyed, warranty repair and asset management were the key services needed when purchasing used equipment.


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