TECH SUPPLIER Jul 2022 - Market Analysis Perspective - Doc # US48523222

Market Analysis Perspective: Worldwide Customer Care Business Process Services, 2022

By:

Alison Close
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Abstract

This IDC Market Analysis Perspective provides an overview of the customer care business process services market including an examination of market trends (supplier and buyer), the competitive landscape, and a future view of the market including the global market forecast. Insights shared in this document are compiled from IDC's quantitative data, vendor evaluations, vendor briefings, and client interviews.


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