target audience: TECH BUYER Publication date: Jan 2022 - Document type: IDC Perspective - Doc Document number: # US48623621
Top 10 Issues for Procurement Application Buyers
This IDC Perspective highlights the top 10 issues for procurement application buyers. "Just as you can never really know a neighborhood until you actually live there, the same analogy fits for procurement applications. Until a buyer invests the time and resources required to deploy an application and uses it in day-to-day operations, it is challenging to quantify and assess the utility and value-add. Buyers expect applications to improve efficiency, spend transparency, and compliance. Beyond that, however, application providers that can resolve buyers' concerns in the areas identified in this document will differentiate themselves." — Patrick Reymann, research director, Procurement and Enterprise Applications at IDC
Procurement application buyers have many options. Application implementations require a significant investment of time and money. Providers must be able to demonstrate the advantages of their offerings beyond the expected transparency, savings, and compliance benefits. This document highlights those areas that are most prominent in buyers' minds.