target audience: TECH BUYER Publication date: Oct 2022 - Document type: IDC FutureScape - Doc Document number: # US48650122
IDC FutureScape: Worldwide Hospitality, Dining, and Travel 2023 Predictions
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Abstract
This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2023.
"The rapid digital transformation of the hospitality, dining, and travel industries that occurred over the past few years is not waning," says Dorothy Creamer, research manager, Hospitality and Travel Digital Transformation Strategies at IDC. "Organizations of all sizes are realizing that to remain competitive, they must invest in and develop strong technology strategies. The stakes are high in industries hit hard by the pandemic. They have rebounded but now face greater demands in creating memorable digital-first experiences that will exceed guests' expectations."