TECH BUYER Mar 2022 - IDC Perspective - Doc # US48972422

Digital Infrastructure Cost Transparency: Managing Supply and Demand Is Essential for Successful Autonomous Operations


Jevin Jensen

This IDC Perspective outlines digital infrastructure cost transparency's role in accelerating digital transformation and the pivot to self-driving autonomous digital infrastructure operations. Day 2 operations is a critical success factor of most transformation projects. Organizations that provide modern automation and analytics tools and training to IT operations will see better resiliency and improved customer experience while potentially reducing the 10–30% public cloud spending waste experienced by many enterprises.

"Digital-first initiatives require a new approach to IT operations. As a result, it is important to include AIOps-enabled automation platform capabilities in addition to a digital infrastructure cost transparency toolset. This will provide organizations with a resilient and cost-effective modern digital infrastructure," said Jevin Jensen, research vice president, Intelligent CloudOps Markets at IDC. "By leveraging these important tools within your IT operations teams, organizations can successfully deliver business outcomes and customer success."



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