TECH BUYER Apr 2022 - Tech Buyer Presentation - Doc # US49040122
Retailer Digital Transformation (DX) Infrastructure Investment Guide, 2022
This IDC Tech Buyer Presentation explores retailers IT investments to strengthen their digital infrastructure transformation in 2022 and beyond. Digital infrastructure transformation includes process improvements in six areas: supply chain, customer experience, store systems and operations, product merchandising and marketing, ecommerce, and employee experience. Retailers recognize that they need to accelerate digital infrastructure investments to build successful strategies and achieve business goals. This IDC Tech Buyer Presentation provides data-driven insights from IDC's 2021 CloudPath Survey and IDC's 2021 Retail Core Processes and Applications Surveys.
According to Leslie Hand, group vice president, IDC's Retail and Financial Insights, "We see retailers globally rapidly accelerating digital infrastructure modernization to become more resilient, responsive, and profitable for short- and long-term performance."
App stores, Augmented and virtual reality, Big data analytics and discovery, Cognitive/artificial intelligence, Customer relationship management applications, Digital transformation, Edge computing, Global IT and economic markets, Infrastructure as a service, Internet of things, Software as a service, Technology buyer, eCommerce