TECH SUPPLIER May 2022 - Market Forecast - Doc # US49089822

Worldwide Unified Communications and Collaboration Forecast, 2022-2026

By:

Denise Lund
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,
Rich Costello
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,
Leslie Rosenberg
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Abstract

This IDC study aggregates segments of key technology market forecasts that make up the worldwide unified communications and collaboration (UC&C) ecosystem. The segments that have been aggregated for this study represent IDC's customer spend estimates on UC&C technologies, instead of a total available market estimate for all technologies that are UC&C capable.

"Many organizations have accelerated their shift to digital technologies by adopting UC&C solutions, among other technologies, to meet new or enhanced work from home, return to office, hybrid work, or workplace of the future requirements," said Rich Costello, senior research analyst, Unified Communications and Collaboration at IDC. "In 2022, as well as in the out years of this forecast period, IDC expects revenue growth to continue, driven mostly by cloud-based UC&C solutions, albeit at slightly more modest rates than in 2020 and 2021."


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