TECH SUPPLIER May 2022 - IDC Survey Spotlight - Doc # US49119122

SRE Functional Tools


Stephen Elliot

This IDC Survey Spotlight provides insight into functional tools that can be used to enhance the success of SRE teams. SRE operations span a variety of business and IT functions and are key to providing and sustaining needed quality-of-service measures including user experience, cost containment, service visibility, and system reliability. Functional tools can leverage and extend SRE capabilities. This IDC Survey Spotlight shows the prioritization for tools acquisition to support SRE functions. The document contains data from IDC's November 2021 U.S. IT Quick Poll Site Reliability Engineering Survey. The survey includes responses from 102 SREs and SRE managers from organizations headquartered in the United States. Respondents included representatives from a variety of industries. "Site reliability is a must-have for successful digital operations, especially given the demands of remote work and home office," according to Stephen Elliot, group VP, I&O, Cloud Operations and DevOps. "Successful site reliability engineering practices are enhanced by the use of functional tools that enable IT and business organizations to achieve service objectives and deliver strong, compelling user experiences."


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