TECH BUYER Jun 2022 - IDC Perspective - Doc # US49127522

Five Areas to Watch in UC&C for Technology Buyers


Rich Costello

This IDC Perspective provides insight for technology buyers into five key areas that we feel will impact the worldwide unified communications and collaboration (UC&C) market in 2022 and beyond.

"Expectations for the second half of 2021 were that many employees would return to the office, but the ongoing COVID-19 pandemic produced new variants that forced organizations to keep their employees mostly working from home. This continued mostly in the 1H22," said Rich Costello, senior research analyst, Unified Communications and Collaboration at IDC. "Meanwhile, the UC&C market and technologies continue to adapt and grow to meet these new work realities."



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