target audience: TECH SUPPLIER  Publication date: May 2023 - Document type: IDC Survey Spotlight - Doc  Document number: # US49129722

Shared Service Centers: On the Rise or Being Phased Out?

By:  Lisa Rowan


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This IDC Survey Spotlight shows the results when HR decision makers were asked to report on their usage of HR shared service centers. The results clearly demonstrate that the use of shared service centers is strong and shows no signs of being phased out. This data was gathered in IDC's annual HR survey of 500 HR decision makers in 2022.


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