target audience: TECH SUPPLIER  Publication date: Aug 2023 - Document type: Taxonomy - Doc  Document number: # US49229623

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: National Civilian Government


  • Alison Brooks, Ph.D. Loading
  • Massimiliano Claps Loading
  • Sandeep Mukunda Loading
  • Adelaide O'Brien Loading
  • Aaron Walker Loading


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This IDC study discusses digital transformation (DX) in national governments and its influence on prioritizing use cases for investment as well as the mission and strategic priorities that are driving technology spending.

"As national governments invest in digital resiliency, areas of focus will include investments in cloud to extend the reach and reliability of digital services, business intelligence, and AI/ML to better leverage data and improve decision making; modernizing the work environment for employees; and greater investments in technologies that ensure sustainability and assure trust, including cybersecurity." — Adelaide O'Brien, research director, IDC Government Insights.


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