TECH BUYER Jun 2022 - IDC MaturityScape - Doc # US49259222

IDC MaturityScape: Data-Driven Operations 1.0


Leif Eriksen
Jonathan Lang

This IDC study provides a stage-by-stage framework that aims to guide organizations through the process of becoming data driven. The study explores five stages of the data-driven journey, from ad hoc through to optimized. For each step of the data-driven process, the typical organizational characteristics and progress benchmarks have been elaborated on across the dimensions of data, people and process, and technology. The maturity of an organization's data-driven operations capability is limited by the weakness of any individual dimension.

"Data-driven operations is both a journey and an endpoint," says Leif Eriksen, research vice president, Future of Operations at IDC. "This IDC MaturityScape is designed to provide organizations of all types, regardless of where they are in their journey, with a guide for the future. After reading it, they will be able to map their own path forward."



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