target audience: TECH BUYER  Publication date: May 2023 - Document type: IDC TechBrief - Doc  Document number: # US49260623

IDC TechBrief: The Metaverse Services in State and Local Government


  • Ruthbea Yesner Loading
  • Nikola Ristivojevich


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This IDC TechBrief is designed to help inform state and local government leaders about what the metaverse is and understand the risks, benefits, and strategic considerations as they prepare to make investments for the future. The "metaverse" has become a big buzzword in the tech world. There is significant interest among state and local governments in how they can leverage the emerging capability to transform services and operations.

"The metaverse is currently generating more hype than reality, but its potential to revolutionize the way state and local governments interact with their constituents cannot be ignored. This technology has the potential to transform the way we interact with our surroundings and each other, creating new opportunities for engagement and collaboration," said Ruthbea Yesner, vice president, IDC Government Insights, Education, Smart Cities, and Communities.

However, building the business case at a time when the metaverse is still under construction and organizations are already undergoing significant change is a challenge for IT leaders.


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