Abstract

This IDC Survey on the Future of Industry Ecosystems is focused on the architecture, engineering, and construction (AEC) industry and is the first of the industry cuts of this large, global data set. The AEC industry is a varied set of architects, cost estimators, project managers, MEP (mechanical, electrical, plumbing) engineers, and general contractors and subcontractors, as well as the owners of buildings, facilities, and infrastructure. With the challenge of unifying project data, reducing risk, and staying on time/on budget, it is critical for AEC ecosystem participants to work closely through sharing data and insights, sharing applications, and sharing operations and expertise.

In May 2022, we fielded our second annual global survey to 1,270 executives across 5 regions and 11 countries. The goal was to determine executive and business leader sentiment on industry ecosystems, maturity of current approach, and future plans for IT and use case investment. Respondents spanned multiple domains including CXO, business line leadership, and IT management.

Key findings from the survey include:

• Mitigating demand fluctuations and supply chain constraints and pursuing environmental sustainability goals are key joint initiatives for industry ecosystem partners.
• Trust and execution across industry ecosystems are the top risks to mitigate.
• Organizations plan to, as they did last year, expand their industry ecosystems beyond their core industries.
• Service providers will play a key role in the design and enablement of industry ecosystems.

Another key area of focus for organizations when they consider the design and operation of their industry ecosystem is improvement of customer, consumer, citizen, or patient engagement and experience. That is, how does the shared, open approach of industry ecosystems (shared data and insights, shared applications, shared operations and expertise) better facilitate this?

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