target audience: TECH BUYER  Publication date: Mar 2023 - Document type: IDC MarketScape - Doc  Document number: # US49457122

IDC MarketScape: Worldwide Professional Services Firms for Mining Operational Process Optimization 2023 Vendor Assessment

By:  Rakesh Patni Loading


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This IDC study evaluates the capabilities and strategies of IT and professional services firms providing services to mining companies across their worldwide operations. The assessment includes information collected during interviews with services provider and customer reference calls conducted in 2022. This research comprises a quantitative and qualitative assessment of 8 services providers based on a comprehensive framework that considers parameters that offer insight into the probability of success of delivering value to mining organizations in the short and long term.

"Mining companies are keen to invest in and leverage digital technologies, IT, and data-related services to optimize the operational value chain and mining processes. Mining companies have prioritized safety, sustainability, and security as part of their core business strategy, and these require new technologies and digital transformation programs so they can transition to intelligent mining operations. To deliver on these priorities, they need to seek partnerships with experienced service providers that can help them on the journey, selecting the right use cases and implementing the technology strategy and road map that will deliver the greatest value creation and return on investment. Through these partnerships, mining companies can improve their operational efficiency, support the continued integration of IT and operational technology (OT) systems, and transform their operational processes to create digitally enabled, integrated, and automated value chains," says Rakesh Patni, associate research director, IDC Energy Insights.


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