TECH BUYER Sep 2022 - IDC TechBrief - Doc # US49595521
IDC TechBrief: Leveraging Ecosystems for a Holistic Human Services Approach to Advance Equity
This IDC TechBrief discusses the need for a cloud-based agile-architected platform that puts data at the core, scales rapidly from a single user to the organization, accommodates ecosystem users (such as NGOs, educational institutions, utilities, and other public sector entities), and enables innovation. A cloud-based platform can integrate programs that traditionally exist in silos and can securely extend key beneficiary information throughout the ecosystem to address the social determinates of health and provide holistic services.
"Success depends on leveraging an ecosystem of organizations that can provide holistic services within a system that encourages healthy behavior," says Adelaide O'Brien, research vice president, IDC Government Insights.