target audience: TECH SUPPLIER  Publication date: Aug 2022 - Document type: Market Analysis Perspective - Doc  Document number: # US49603722

Market Analysis Perspective: Worldwide Communications Service Provider Operations and Monetization, 2022

By:  Karl Whitelock


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This IDC Market Analysis Perspective (MAP) summarizes some of the key industry trends impacting the communications service provider (SP) operations and monetization software solution market, also known as OSS/BSS. The document includes a functional overview of the operations management and monetization solution supplier market along with a category listing of suppliers. The document offers a perspective concerning the most relevant aspects of the operations and monetization management processes that pertain to the network cloudification, 5G standalone, network slicing, and edge computing network infrastructure areas. The document also includes a global snapshot of the current five-year forecast and projected growth for the fulfillment, assurance, and billing functions — the key operations and monetization management domains. The document includes insight on the relevant areas of 5G/MEC and network slicing–based customer services centered around personalization, partner management, and business process change.


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