target audience: TECH SUPPLIER  Publication date: Sep 2022 - Document type: IDC Survey - Doc  Document number: # US49616222

Trusted Cloud Vendors: Features and Criteria Most Important to Buyers


  • Grace Trinidad Loading
  • Frank Dickson Loading


  • 37 slides

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This IDC Survey presents the results of IDC’s Future Enterprise Resilience Survey fielded in May 2022. Respondents were asked to evaluate the criteria most important to them when selecting a cloud vendor, in addition to the areas most salient when selecting a trusted cloud vendor.

Key findings include:

  • Security leads as the most important criteria for cloud vendor selection. Regional variations in the degree of security's importance were found.
  • Regional differences in the valuation of cloud vendor selection criteria were pronounced.
  • Differences in the evaluation of criteria by role were also pronounced, most notably in the EMEA region.
  • An examination of the different areas that make up the four foundational elements of trust — compliance, security, privacy, and ESG — indicated buyer concerns about the changing regulatory landscape and the need for greater support in adhering to privacy regulations worldwide.


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