Abstract

This IDC Market Presentation highlights key findings from federal government decision makers' responses to IDC's 2022 Worldwide Industry CloudPath Survey. The presentation takes a deep-dive look at the progress agencies are making, the deployment plans for selected customer experience workloads and back-office apps, and employee engagement, as well as the most important technologies required from cloud providers.

"Federal agencies have seen data growth exceed their capacity and need cloud-based functionality to keep up with LOB demands and thus require cloud providers with a breadth of services," says Adelaide O'Brien, research vice president, IDC Government Insights. "Security continues to be a concern, but as more FedRAMP-authorized solutions are available from industry innovators and cloud platform leaders, agencies have access to additional cybersecurity tools, reducing their risk profile," she adds.

Coverage