Abstract

This IDC Market Perspective provides a perspective of on how automation, coupled with ecosystem participation, is being used to solve multiple challenges for companies. Organizations are struggling to keep innovation moving forward while IT skills are in short supply. By leveraging automation and by tapping into the shared operations and expertise of their industry ecosystems, many are finding better ways to innovate.

According to Shari Lava, research director, Automation within the AI and Automation Group at IDC, "Companies are collaborating with ecosystem partners now more than ever. Tools that can help ecosystem orchestrators and participants collaborate together and speed up delivery of capabilities will be seen as highly valuable."

Coverage