Abstract

This IDC Survey details results from IDC's 2022 U.S. Smart Home Survey, which was fielded in July. The survey asked respondents questions regarding consumer adoption of and attitudes toward a variety of smart home devices and services, security and privacy concerns, and smart assistants. This IDC Survey document focuses on aspects of the survey related to satisfaction scores for leading smart home device brands.

"Encouragingly, smart home users in the United States report high satisfaction with devices across the board," said Adam Wright, senior research analyst for IDC's Smart Home and Office Devices program. "Brands like Samsung, Wyze, and Ring draw consistently higher scores compared with competitors — depending on the device category — and smart lighting, thermostats, and video doorbells garner the highest satisfaction scores overall."

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