TECH SUPPLIER Dec 2022 - Market Perspective - Doc # US49880522
The Unified Content Model — A Modern Approach for the Digital-First Business
This IDC Market Perspective covers the evolving market of business and persuasive content in enterprises. It offers a new approach to the content supply chain — the Unified Content Model — for enterprises to optimize how content is created, managed, and delivered in context of jobs to be done. It also includes guidance to technology vendors to address the evolving content services ecosystem and the challenges that buyers face today in an escalating need for dynamic and experience-driven content.
"With the advancement of cloud, artificial intelligence (AI), and new services-based architectures, legacy categories of content-based applications have become obsolete. Digital-first businesses need a new category of technology solutions for managing content in the future that supports a common set of content-related services and is shared by all content applications for better interoperability and independent control," says Marci Maddox, research vice president, Digital Experience Strategies at IDC.
Enterprise Content and Knowledge Management Strategies , European Managed Print and Content Services , Persuasive Content and Digital Experience Strategies
Content management, Customer relationship management applications, eCommerce
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