target audience: TECH SUPPLIER Publication date: Dec 2022 - Document type: IDC Survey Spotlight - Doc Document number: # US49937922
Opportunities in IT Automation for Deploy and Support Providers
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Abstract
This IDC Survey Spotlight examines some of the key areas where enabling automation is a key criterion for selecting IT vendors and service providers. With IT asset service and support an important area of consideration, IDC believes support providers should focus on expanding their automation investments and capabilities.