TECH SUPPLIER Dec 2022 - IDC Survey Spotlight - Doc # US49937922
Opportunities in IT Automation for Deploy and Support Providers
This IDC Survey Spotlight examines some of the key areas where enabling automation is a key criterion for selecting IT vendors and service providers. With IT asset service and support an important area of consideration, IDC believes support providers should focus on expanding their automation investments and capabilities.
IT Service Strategies for Proactive Customer Success
IT maintenance and support, IT operations and implementation
- 2 slides
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