target audience: TECH BUYER  Publication date: Dec 2022 - Document type: IDC Perspective - Doc  Document number: # US49940022

How Leading Manufacturers Drive Profitability Through Reducing Cost of Quality

By:  Reid Paquin Loading


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This IDC Perspective reports the worldwide manufacturing results from IDC's 2022 Quality Management Survey of line of business and IT decision makers on their quality initiatives, top pressures, challenges, and investment priorities. With a particular focus on the capabilities leading manufacturers have embraced to outperform their peers in terms of OEE, NPI success rate, supplier defect rates, MTTF, and operating margins.

"The impact of poor quality cannot be overstated. Product rework, high amounts of scrap, non-compliance, costly recalls, and customer loyalty are all at stake when it comes to the quality of products. These pressures are driving many manufacturers to question the effectiveness of their current quality management system," said Reid Paquin, research director, IT Priorities and Strategies, IDC Manufacturing Insights.


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