target audience: TECH SUPPLIER Publication date: Sep 2023 - Document type: IDC Survey - Doc Document number: # US50216823
2023 Future of Industry Ecosystems Global Survey — Architecture, Engineering, and Construction Industry
This IDC Survey is focused on the architecture, construction, and engineering (AEC) industry. AEC organizations realize that a key reason for digitizing their design, preconstruction, project, engineering, and operations work is to connect a diverse ecosystem of resources, including architects, cost estimators, suppliers, project managers, MEP engineers, EPC companies, and owners. Our data shows that having a cohesive, unified industry ecosystem is critical for the quality, safety, and profitability of any given construction project.
In May and June 2023, we fielded our third-annual global survey to 1,288 executives across 5 regions and 11 countries. The goal was to determine executive and business leader sentiment on industry ecosystems, maturity of current approach, and future plans for IT and use case investment. Respondents spanned multiple domains including CXO, business line leadership, and IT management. Industry coverage is across nine industries: architecture/engineering/construction, energy, discrete and process manufacturing (and sub-industries), healthcare, life sciences, financial services, retail, and government.
Key findings from the survey include:
- Improving end customer engagement is a primary driver of industry ecosystems
- AI is growing in importance as a key decision support technology in industry ecosystems
- Environmental sustainability remains a key initiative for industry ecosystem partners
What is clear is that organizations in every industry are looking to open and expand their industry ecosystem as part of becoming a digital-first business. Shared data and insights, shared applications, and shared operations and expertise are enhanced with this approach — becoming not only a way to ensure flexibility and resiliency but also a way to grow revenue and profitability.