TECH BUYER Mar 2023 - IDC Perspective - Doc # US50240823
The Cost of Downtime in Datacenter Environments: Key Drivers and How Support Providers Can Help
This IDC Perspective discusses the enterprises' need to keep downtime out of a mission-critical environment. Complex mission-critical applications and IT environments as a whole need to be supported differently than they have in the past.
"Mission-critical workloads may reside on infrastructure that runs many different workloads from test/development to mission critical," says Rob Brothers, vice president of IDC's Datacenter and Support Services. "Advanced support services from vendors play a critical role in keeping these systems up and running properly, so evaluating which support services is right for your enterprise needs should be of utmost importance."
IT Service Strategies for Proactive Customer Success
Enterprise server, Hosting infrastructure services, Hybrid clouds, Technology buyer
List of Figures
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