TECH BUYER Feb 2023 - Tech Buyer Presentation - Doc # US50248623

IDC Retail Insights NRF Big Show 2023 Recap: Hot Topics and Technology Trends

By:

Karen Augustine
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,
Jordan K. Speer
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,
Anne Paris
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,
Margot Juros
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,
Ornella Urso
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,
Dorothy Creamer
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,
Ananda Chakravarty
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,
Filippo Battaini
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,
Leslie Hand
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On-line Presentation

Abstract

This IDC Tech Buyer Presentation highlights the hot topics and technology trends presented in the Retail's Big Show. Gleaned from across our retail analyst team, the insights presented in this IDC Presentation reflect the highlights and insights from the NRF 2023: Retail's Big Show, held January 15-17, New York. This presentation was delivered to retailers in a post-NRF event, giving context to what happened at the show with supplemental IDC insights and predictions for the retail year ahead.

The investments covered in this presentation will help retailers to scale and gain the agility needed to drive better customer experiences and improve business performance. Topic areas covered include Customer Experience and Engagement, Intelligent Operations, Connected End-to-End Supply Chain, AI for Better Decisioning and Operational Efficiency, Workforce Experience Catches up to the Human Experience, Operationalizing Sustainability from Concept to Consumer, and Intelligent Foundational Technology.


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  • 30 slides


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