target audience: TECH SUPPLIER  Publication date: Apr 2023 - Document type: Market Presentation - Doc  Document number: # US50573623

Retail at an Inflection Point: How IDC Retail Insights Is Guiding the Industry into the Future

By:  Leslie Hand Loading


  • 18 slides

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This IDC Market Presentation features recent retail IT budget shifts and investment priorities. Timely topics covered include the projects that must be completed now and those that may slow down until the disruptive force of the macroeconomic climate settles down. Other highlights include top priorities in cloud, AI, and services and a brief note on generative AI (including ChatGPT).

Leslie Hand, group vice president, IDC Retail Insights, suggests, "The current macroeconomic climate has retailers evaluating the current value in ongoing and future technology investments frequently, and the technology vendors that serve retailers need to be diligent in tracking shifting priorities on a quarterly basis at minimum — monthly is even better."


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