target audience: TECH BUYER  Publication date: May 2023 - Document type: IDC Perspective - Doc  Document number: # US50619123

The Future of Trust in Healthcare and Life Sciences


  • Nimita Limaye Loading
  • Grace Trinidad Loading


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This IDC Perspective analyzes IDC's Future of Trust Framework and identifies the top priorities for the selection of cloud providers, based on IDC's Trust Perception Index. It predicts the future of trust in the healthcare and the life science industries, the growing importance of zero trust frameworks, and sustainability strategies to build trust.

"The COVID-19 pandemic brought in a renewed focus on sustainability and on diversity, on the need to collaborate to innovate, on the need to collect patient data, but also to give back, on the need to drive 'care anywhere' solutions. For the healthcare and life science industries, trust is everything. Patients trust these industries with their data and with their lives, and these industries need to live up to that. It is not about posturing; it is about establishing the right cyberposture, about executing sustainability strategies, and about implementing the right governance models and building an intelligent and a socially responsible enterprise. This enterprise needs to be built on an ecosystem of trust, based on the foundation of a 'zero trust' policy," said Dr. Nimita Limaye, research VP, Life Sciences R&D Strategy and Technology at IDC.

"Healthcare and life sciences are undergoing a crisis of trust — patients and the public are wary of the security of their patient health information and the ethical use and treatment of that health information. As healthcare organizations move toward and refine their digital solutions for the management of healthcare data, strong security, privacy, compliance, and environmental and social governance approaches are non-optional in the maintenance of patient trust," said Dr. Grace Trinidad, research director, IDC's Future of Trust.


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