target audience: TECH SUPPLIER Publication date: May 2023 - Document type: IDC Survey Spotlight - Doc Document number: # US50656623
Which Technology Providers Are Driving Strategic Value for Retailers Right Now?
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Abstract
This IDC Survey Spotlight looks at the most recent survey data that reveals the top 3 types of vendors retailers are turning to for strategic vision, as well as our take on why these vendors are top of mind. Retailers want their technology providers to do more than provide hardware, software, and services; retailers are looking for technology vendors to act as strategic partners, with an understanding of how operations can be streamlined, workers can be more engaged, and customers can have interactive experiences in stores.