TECH SUPPLIER May 2023 - IDC Survey Spotlight - Doc # US50720223

Healthcare Turns to Generative AI to Strengthen Knowledge Management, Customer Engagement, and More


Jennifer Eaton

This IDC Survey Spotlight derives data from IDC's 2023 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 2, with a focus on healthcare organization's generative AI adoption and use case strategies.

"Bringing promises to fix a plethora of inefficiencies and create a more streamlined and collaborative environment, generative AI has exploded onto the healthcare scene. With a conservative adoption pace and predominately low-risk use cases representing the current sweet spot for many, healthcare is currently viewing generative AI with controlled optimism. "— Jennifer Eaton, research director, IDC Health Insights


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