target audience: TECH SUPPLIER  Publication date: May 2023 - Document type: IDC Survey Spotlight - Doc  Document number: # US50720223

Healthcare Turns to Generative AI to Strengthen Knowledge Management, Customer Engagement, and More

By:  Jennifer Eaton Loading


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This IDC Survey Spotlight derives data from IDC's 2023 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 2, with a focus on healthcare organization's generative AI adoption and use case strategies.

"Bringing promises to fix a plethora of inefficiencies and create a more streamlined and collaborative environment, generative AI has exploded onto the healthcare scene. With a conservative adoption pace and predominately low-risk use cases representing the current sweet spot for many, healthcare is currently viewing generative AI with controlled optimism. "— Jennifer Eaton, research director, IDC Health Insights


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