target audience: TECH SUPPLIER  Publication date: Aug 2023 - Document type: Market Presentation - Doc  Document number: # US50840124

IDC Market Glance: Railways, 3Q23

By:  Massimiliano Claps Loading


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This IDC Market Glance analyzes the landscape of information and operational technology providers offering solutions for railway operators worldwide.

Railways business and operating models are increasingly relying on technology solutions that are used to support passenger experience, operations, traffic control business process, and the underpinning data, platform, and infrastructure and connectivity solutions. IDC's research shows that railways are investing in technology innovation to achieve four interdependent strategic business goals:

  • Increase operational efficiency, while targeting net-zero impact​
  • Increase capacity utilization by combining intelligent scheduling, dispatch, and traffic control systems to increase frequency of travel and smart predictive operations to help prevent delays and disruptions 
  • Ensure that efficiency goes hand in hand with safety and security, even with higher utilization rates thanks to digitally enabled physical security systems, regulatory compliance of operations and cybersecurity​
  • Increase revenue growth through innovative service offerings, often by making train stations the anchors of a mobility-as-a-service ecosystem

A handful of global rolling stock OEMs dominate the supply of trains and have expanded their offerings to deliver train traffic control systems, energy management systems, operations and maintenance professional services, and cybersecurity services.

However, due to advances in AI, Internet-of-Things (IoT) and edge computing, drones, 5G, and advanced human-to-computer interfaces as well as the proliferation of sensor and location-based data, a wide variety of other technology vendors have launched offerings for railways in areas such as predictive maintenance and operations, digital twins, journey planning and booking, passenger marketing, ticketing and loyalty programs, and cybersecurity.


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