target audience: TECH BUYER  Publication date: Aug 2023 - Document type: IDC Innovators - Doc  Document number: # US51131123

IDC Innovators: Service Fleet Management, 2023

By:  Aly Pinder Loading


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IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles GPS Insight, GPS Trackit, GreenRoad, LifeSaver Mobile, and SambaSafety, in the dynamic market of service fleet management applications to support fleet businesses in their digital transformation efforts.

"Service fleet management and telematics can no longer solely be about fuel usage and cost containment," says Aly Pinder, research vice president, Aftermarket Services Strategies. "Driver safety and engagement is crucial to service worker retention while having a sizable impact on the ability to deliver quality service outcomes to customers. If you can't get to a customer, you can't solve their issue."


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