target audience: TECH BUYER  Publication date: Sep 2023 - Document type: Tech Buyer Presentation - Doc  Document number: # US51189423

Tech Workforce Skill Management — Future Enterprise Planning Guide


  • Meredith Whalen Loading
  • Gina Smith, PhD Loading
  • Amy Loomis, Ph.D. Loading


  • 40 slides

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This IDC Tech Buyer Presentation provides tech leaders with a plan for managing and developing the skills of their tech workforce, ensuring the organization has or can develop the technology skills for the digital enterprise. Having a plan for people, roles, and skills both in the present and moving forward is essential to retaining workers and attracting new ones. The guide outlines a path for managing your workforce talent starting with skills assessment and forward planning through training, reskilling, and creating a culture of learning.

Hiring, retaining, and reskilling talented employees have never been so difficult. Multiple external factors are exacerbating a continuing skills crisis for over half of worldwide organizations — affecting the bottom line, profits, productivity, and the ability to compete. As skills shortages worsen worldwide, enterprises must put in place thoughtful, comprehensive strategies to keep employees up to date on new and emerging technologies.

Recent IDC research exploring the role training plays in project success finds additional training correlates directly with success and meeting goals in hybrid multicloud, automation, IT management, and data analysis projects. This makes management of IT talent, training, and skills development a strategic imperative.

"There is simply no replacement for people with the right skills, attitudes, and traits. CIOs must be creative in using a mix of hiring new skills, mentoring and training existing staff, and leveraging contractors," says Gina Smith, Ph.D., research director for IT Skills in Digital Business at IDC. "Organizations with mature tech workforce management are better able to meet business and digital transformation objectives."


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