target audience: TECH SUPPLIER  Publication date: Nov 2023 - Document type: Taxonomy - Doc  Document number: # US51220923

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2023: Human Capital Management


  • Zachary Chertok Loading
  • Alicia Mokwa Loading
  • Sam Halwani Loading
  • Ivan Oz Loading
  • Bo Lykkegaard Loading


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This IDC study presents digital transformation (DX) use case taxonomy for human capital management (HCM) including descriptions of the strategic priorities, programs, and use cases for HR and related roles as a combined, horizontal function.

"The world of HR digital transformation is changing as HR builds new partnerships with line-of-business (LOB) managers and IT to build a more unified HR-driven analytics environment that builds unity among operational decision makers and supports a personalized front-office experience at work," says Zachary Chertok, research manager, Employee Experience. "Updates to IDC's digital transformation use case taxonomy for HCM align the taxonomy to better reflect global realities within HR digital transformation as well as changes to the application of DX within the HR realm."


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