TECH BUYER Dec 2018 - Web Conference Proceeding: Tech Buyer - Doc # WC20181204
IDC FutureScape: Worldwide Customer Experience 2019 Predictions
Abstract
This IDC Web Conference presents a discussion by IDC's Alan Webber on the key predictions that will impact how enterprises address the customer experience over the next three to five years. Senior IT leaders and line-of-business executives will come away with guidance for managing the implications these predictions harbor for their IT investment priorities and implementation strategies.
To learn more about IDC FutureScape 2019, go to www.idc.com/events/FutureScape.
Coverage
Subscriptions Covered
Regions Covered
Topics Covered
Analytic applications, Cognitive/artificial intelligence, Customer relationship management applications, Governance, risk and compliance infrastructure, Internet of things, Technology buyer, eCommerce
Content
Get More
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.