TECH SUPPLIER Aug 2019 - Web Conference Proceeding: Tech Supplier - Doc # WC20190821

Affective Computing: Augmenting Human Emotional Intelligence with AI

By: Hayley SutherlandSenior Research Analyst, AI Software Platforms


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This IDC Web Conference by senior research analyst Hayley Sutherland provides an overview of affective computing technology. Affective computing (AC) is the use of artificial intelligence (AI) software to identify and/or influence human feelings, behaviors, moods, and cognitive states. The market for this technology is nascent, but growing rapidly, enabled by advancements in deep learning and machine learning and driven by use cases in automotive, healthcare, customer service, and more. Attendees will come away with an understanding of:

  • Key elements of a successful affective computing solution
  • Industries and use cases driving affective computing
  • Ethics and privacy considerations



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