
Apr 5, 2023 - Real-time IDC Research® opinion on industry news, trends and events
Enterprise Connect 2023: Microsoft, Google, Zoom, Cisco, and Verizon, Among the Many Adding AI Work-Changing Features
You need a subscription to access this IDC Link. Log in to see if you have access.
For more information please contact us or call one of our worldwide offices.
Coverage
Subscriptions Covered
Collaboration, Communities and Conferencing , Customer Service and Contact Center Applications , Unified Communications and Collaboration
Companies Covered
Verizon Communications, Inc., Cisco Systems Inc., ZOOM Technologies Inc., Google LLC, Microsoft Corporation
Regions Covered
Topics Covered
Cognitive/artificial intelligence, Collaborative applications, Customer relationship management applications, Unified communications and collaboration
Related Research
- by Analyst/s
- Worldwide Unified Communications and Collaboration Forecast, 2023–2027
- IDC Market Glance: Unified Communications and Collaboration, 2Q23
- IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2023
- ChatGPT Juggernaut Timed Perfectly for Customer Service and Contact Center Demand: Analytics Skills in Short Supply
- by Subscription
- Worldwide Unified Communications and Collaboration Forecast, 2023–2027
- Generative AI Could Boost Innovation and Pave the Way for Disruptive Business Models and Applications
- IDC Market Glance: Unified Communications and Collaboration, 2Q23
- IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2023