12 Dec 2017
SINGAPORE, December 13th, 2017 – IDC has just published its first ever Asia/Pacific (ex. Japan) Digital Workplace Services MarketScape that assesses nine of the leading providers of full-spectrum Digital Workplace Services (DWS), spanning Consulting & Advisory services, Implementation, Systems Integration & Migration services, Managed services, and Service Desk & Support services. A key component of the evaluation process is the assessment of the participating vendors' demonstrated strategy and capability for incorporating key elements of digital transformation (DX) – predictive analytics, self-healing capabilities, hyper automation and cognitive enablement – throughout the breadth of their DWS offerings and delivery.
Some of the key findings from the study, and associated recommendations for enterprises looking at Digital Workplace engagements are:
"The Digital Workplace is the theater where the future of work is being defined. As enterprises look to leverage technology to transform the way they do business, they will increasingly demand workplace environments that will empower their workforce to participate in and effect this business transformation. DWS providers that invest in the conceptualization and delivery of the next generation of optimized, automated and intelligent workplace capabilities and services will thrive in this new digital–focused market," says Pushkaraksh Shanbhag, senior research manager of Business and IT services research, IDC Asia/Pacific.
For more information about IDC Digital Workplace Services MarketScape, please contact Pushkaraksh Shanbhag email@example.com or your IDC account manager. For media queries, please contact Alvin Afuang firstname.lastname@example.org or Tessa Rago email@example.com.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC.