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05 Sep 2018

Open Banking to Change Financial Services in Malaysia, says IDC

KUALA LUMPUR, September 6th, 2018 – IDC hosted its annual Financial Innovation Summit at the Intercontinental Hotel Kuala Lumpur today, exploring the strategies to drive sustainable transformation in banking and insurance. The event explored emergent practices in platform-building, value-creation and collaboration. IDC believes that while concepts of ‘openness’ has been discussed for several years, it has only become a mainstream agenda in the last 18 months for ASEAN banks.

According to IDC, 27% of IT spending to be made by financial services institutions (FSIs) will be entirely ‘new-to- enterprise’, meant to enable capabilities and value propositions never previously explored. The idea of openness has also extended beyond the traditional purview of product or service delivery and technology acquisition, towards collaborative development, white-labelling and IP-sharing that will ultimately redefine the FSIs role in a collaborative future.

Sui Jon Ho, Research Manager, IDC Financial Insights speaking about the future of collaboration in Fintech industry.

“Industry roles in the financial ecosystem are similarly becoming more fluid than ever – banks and insurers are demonstrating themselves as increasingly capable content or infrastructure partners, subverting the norm of these being the domains of retailers, telcos or vendors. It would seem disruption goes both ways, and FSIs are finally regaining lost ground as innovators after a long spell of disintermediation,” Sui Jon Ho, Research Manager, IDC Financial Insights.

Jon Ho added, "Ensuring such alternative business models remain robust also means managing competencies within and beyond the walls of the organization, to create value propositions that are as differentiated as they are relevant."

While the imperative to connect is clear, not all partnerships succeed. Inasmuch the right tools are required for the right job, suitable partnership models need to be aligned to the appropriate business case. In this fast-paced digital world, financial institutions need to be bold in their approach to reconfigure existing technological and policy infrastructures, and embrace an economy that is pro-trust, not just pro-competition.

The IDC Financial Services Summit 2018 brought together regional industry leaders and prominent financial experts across Malaysia. The insights offered at this event will help financial services leaders plan their strategy in advance to deliver solutions that meet the challenges of today’s FinTech-disrupted market conditions. Some topics include case studies on connected core and build digital capabilities around human-centric financial services, open API, intelligent automation, and Fintech partnership management.

For more information about this event, visit here. For media inquiries, please contact Rushanthine Velayutham at or Trista Efendi at


About IDC Financial Insights

IDC Financial Insights assists financial service businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the banking, insurance, and securities and investments industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world's leading technology, media, research, and events company. For more information, please visit, email or call 508-620-5533. Visit the IDC Financial Insights Community at

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight help IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a subsidiary of IDG, the world's leading technology media, research, and Events Company. To learn more about IDC, please visit Follow IDC on Twitter at @IDC.


Regions Covered


Topics Covered

Financial resource management

For more information, contact:

Sui Jon Ho
+603 2177 9245

Trista Efendi
+603 7663 2212

Rushanthine Velayutham
+603 7663 2204