02 Jul 2019

SaaS Market Continues to Capture the Lions Share of Australian Public Cloud Services Revenue


IDC says the SaaS Market Continues to Capture the Lion's Share of Australian Public Cloud Services Revenue

SYDNEY, 3rd July 2019: Public cloud services vendor revenue grew 30.6% year-on-year (YoY) in 2018. Revenue reached $4.01 billion, according to IDC Australia's public cloud services tracker.

Software-as-a-service (SaaS) revenue continued to capture the lion's share of Australian public cloud services revenue in 2018. SaaS revenue accounted for 65.8% of the total Australian public cloud services revenue in 2018.

Chayse Gorton, A/NZ market analyst for IT services, says, "Australian organisations are seeking solutions to remain competitive in today's digital economy. The high percentage of SaaS revenue reflects that SaaS solutions fit the bill."

For example, adopting a SaaS solution can provide organisations access to the latest technologies and reduce internal resources required as the applications maintenance and the infrastructure on which it runs is managed by the solution provider.

In Australia, approximately 58% of organisations have implemented a SaaS solution.

Data security, along with brand trust, stand out as being among the most critical attributes that SaaS buyers seek.

However, approximately 13% of Australian organisations are not currently interested in deploying a SaaS solution. This relates to the investment that Australian organisations have poured into legacy applications. Gorton says, "rather than making a jump to SaaS, Australian organisations often wait until existing applications come to the end of their life".

Organisations are also aware that deployed SaaS solutions can become sticky. SaaS applications often require complex integrations with on-premise software to avoid information silos across the cloud and on-premise. This means the organisation cannot quickly or cheaply switch even if a more innovative SaaS application appears.

IDC expects that over time organisations will utilise SaaS to replace custom applications. SaaS providers must consider how to attain a favourable market position. IDC recommends that providers communicate how adopting their SaaS solution will help to increase market competitiveness while maintaining a strong posture on data security.


About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company that activates and engages the most influential technology buyers. To learn more about IDC Australia, please visit https://www.idc.com/anz. Follow IDC Australia on Twitter at @ IDC Australia and LinkedIn.

For further information, please contact:

Chayse Gorton

Market Analyst, A/NZ IT Services

IDC New Zealand

+64 9 374 6693



Regions Covered


Topics Covered

Public cloud services, Software as a service