17 Feb 2021

IDC Names Leaders and Major Players for Asia/Pacific CSP SD-WAN Managed Services in 2020

SINGAPORE, February 18th, 2021 – According to the IDC MarketScape: Asia/Pacific Communications SP SD-WAN Managed Services 2020 Vendor Assessment, AT&T, NTT, Orange, Singtel, and Tata Communications are identified (in alphabetical order) as “Leaders” in the fast-evolving managed SD-WAN services provided by communication service providers (CSPs). These CSPs demonstrated leadership in their ability to serve SMBs, multi-national corporations (MNCs), as well as government entities, through a wide variety of software-defined offerings, and acted as a strategic partner for their network and digital transformation ambitions.

"Telecom networks have proven to be the major lifeline to maintain connectedness through the wide variety of 'black swan' events of 2019 and 2020. As organizations evaluate future workplace practices, they are also assessing their network architectures to support the hybrid working environment of the future. This journey often begins with SD-WAN, but multiple vendors, different deployment models, and varied go-to-market messaging have left organizations confused." says Nikhil Batra, Associate Research Director for Telecom and IoT practice at IDC Asia/Pacific.

This IDC study utilizes the IDC MarketScape methodology to evaluate regional and global communication SPs offering managed software-defined WAN (SD-WAN) in Asia/Pacific. The five CSPs identified as 'Leaders' in this study are closely followed by “Major Players” in the market namely (in alphabetical order) BT, Telstra, Verizon, and Vodafone.

This IDC study presents the assessment of nine CSPs that provide software-defined WAN (SD-WAN) managed services in the Asia/Pacific region. The assessment is based on their current capabilities, GTM strategies, growth, innovation, and plans for delivering SD-WAN managed services. This is the first comprehensive analysis by IDC in a rapidly evolving Asia/Pacific market and provides insights to enterprises deciding on the adoption of SD-WAN managed services.

This document also investigates key trends in the software-defined space, and how different communication service providers are addressing the rapidly changing enterprise needs. Furthermore, it captures some key takeaways that are beneficial to all ecosystem players, technology providers, SPs, and enterprises.

Key takeaways for technology suppliers:

  • Act as a strategic network partner.
  • Align and integrate software-defined solutions with connectivity product portfolio.
  • Provide flexible contracting options.
  • Focus on market differentiation.
  • Automate deployment and operations.

Key takeaways for technology buyers:

  • Be adaptable and work closely with your service provider.
  • Align network transformation with enterprise digital transformation (DX) initiatives.
  • Focus on frugal innovation with cost savings as a business outcome.
  • Understand the role od data, AI and ML on this virtualisation journey.

“Challenges around migration to a software-defined paradigm have added to the complexity, and organizations are looking for reliable partners to help them navigate this journey. CSPs are well placed and actively working to further develop their software-defined portfolios as they compete to become the enterprise partner of choice,” ends Batra.

This study is part of the broader Asia/Pacific Communications Service Provider Business Transformation Strategies program, which looks at the current telecom landscape and how communication SPs and technology vendors can leverage their core assets to transform their business and stay ahead of the competition. To overcome the challenges born out of rapidly evolving enterprise and consumer demands coupled with thinning margins from traditional telco services, the communication SPs must transform their business models, product and service offerings, and engagement strategies. To learn more, click HERE or contact Hugh Ujhazy (hujhazy@idc.com).

For more information on this IDC MarketScape document, please contact Nikhil Batra at nbatra@idc.com. For media inquiries, please contact Theresa Rago at trago@idc.com or Alvin Afuang at aafuang@idc.com.


About IDC MarketScape

IDC MarketScape  vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

For more information about IDC MarketScape, please contact Karen Moser at kmoser@idc.com.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights: http://bit.ly/IDCBlog_Subscribe.