12 Jul 2021

IDC Report Finds AI/ML to be The Most Critical Technology Skill that Indian Organizations Plan to Acquire in the Next Six Months

New Delhi, July 12, 2021 – International Data Corporation (IDC) has published a new report that provides an overview of Indian organizations’ skill development plans in the near future. This IDC report provides insights into organizations' skill development goals, the importance of technology skills in digital transformation goals, and the overall business impact arising from lack of skills. The report also showcases how organizations plan to acquire or develop critical skills such as Artificial Intelligence/Machine Learning (AI/ML), cloud, and data analytics within their businesses in the next six months.

With an aim to meet business goals along with accelerated digital transformation, the report showcases how lack of skills impacts meeting the business objectives.

"About 76% of respondents stated that lack of skill sets in employees impacts customer experience/customer satisfaction and profit growth. Reskilling workforces would help them in staying ahead of the technology adoption curve, meet changing business demands, and customer expectations," says Rishu Sharma, Associate Research Director, Cloud and AI at IDC India.

Some of the key findings of the report are:

  • About 74% of the enterprises stated that lack of skill impedes overall innovation.
  • About 30% of organizations plan to focus on artificial intelligence/machine learning (AI/ML) as the key areas to hire or reskill their workforce in the next six months.
  • About 50% of respondents find it significantly difficult to develop softer, non-technical skills in the next six months.

Enterprises, thus, should identify skill shortages and target areas/departments that should undergo skill enhancement. While technology skills such as AI, ML, and cloud become critically important for organizations to target new revenue opportunities, enterprises are becoming aware of employee reskilling and upskilling.

"Businesses should start with creating awareness about training programs within the workforce, including LOBs and IT. A training program should include comprehensive technology skills. Organizations must start with relatively small training investments, and should examine outcomes to understand how well skill development initiatives are working," says Swapnil Shende Senior Market Analyst, Artificial Intelligence at IDC India.

The report is based on the findings of the 'IDC's Future Enterprise Resiliency and Spending Survey, Wave 3 survey, which collected information on skill gaps, training measures, the challenges faced, and the sources for new skills acquisition. The report, India 'Organizations' Skill Development Plans, 2021 * (IDC # AP47365921), examines overall skill gaps and organizations skill development plans in India.

*Source: IDC’s Future Enterprise Resiliency and Spending Survey, Wave 3, 2021

*not exhaustive. N = 50, India


The above report is published as part of IDC’s India Artificial Intelligence and Cloud Ecosystem subscription services. For more information about IDC's products and research services, please contact Shivani Anand, Senior Marketing Specialist at sanand@idc.com . You can also follow IDC 'India's Twitter  and LinkedIn  pages for regular updates.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading tech media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC  and LinkedIn. Subscribe to the IDC Blog for industry news and insights: http://bit.ly/IDCBlog_Subscribe.

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For more information, contact:

Shivani Anand
+91 9910466896